As a business owner, your bottom line is crucial to running and maintaining your business. However, when it comes to office supplies, it’s easy to feel like it’s a necessary cost that can’t be reduced. And while that’s true in some aspects, there are almost always ways you can reduce your printing and production costs without sacrificing quality or productivity; you simply just have to know where to look. That’s what managed services programs provide to business owners: an outside perspective from experts who know the cost/benefit ratios of all of your devices and can offer suggestions on how to maximize their potential. Read on to learn about the benefits of managed services, then call The Digi Group at 405-603-3545 to schedule your free consultation.
Comprehensive Analysis of your Office
Before we do or promise anything, we come out to your office and meet with you to discuss what your business’ specific needs are. We then walk you through your current device setup and see what opportunities you have to reduce your costs. This could be replacing an old printer that has a higher cost to operate and a low output, using a multi-function device to do the jobs of multiple devices you currently use to reduce your power consumption, or simply recommending a different setup to try out to increase your document workflow and productivity. Every business is different and has unique needs, and we are devoted to making sure you’re not getting a cookie-cutter service package, but that you’re instead getting only the services and support you require.
One of the best benefits of utilizing a managed print package is that it covers everything your office needs. You get complete care and support for all parts, services, and supplies that your devices require. With other companies, this is often accompanied by a hefty price tag, but we take a different approach by using a pay for what you use system. We bill monthly based on your device usage and what you used. In essence, you have total, comprehensive support always on hand when you need it, but you don’t pay for the ones you aren’t currently using.
Same Day IT Support
Technical support is one of the largest components of a business. When a device or machine breaks down, it can bring your office’s daily operations grinding to a halt. The problem is that for smaller companies, the cost of having an IT technician or department is simply too high, leaving them with slow response times for repairs. At The Digi Group, we use custom-built software to connect remotely to all of your devices. If the issue is a software issue, we can instantly access your device and get to work on a solution. If it’s a hardware issue, our technicians are dispatched on the same day to evaluate the situation and provide options for how to resolve it.
We’ve all been there: you’re in the middle of printing out documents needed for a meeting and you run out of toner or paper. You reach for a replacement, but realize that your last supply was the one that just ran out. Managed services ensures this never happens by monitoring your device’s usage remotely and auto-shipping replacements to you before you run out. You only pay for what you’re using, eliminating the cost of having to buy supplies in bulk.
It can feel like a bit of a gamble when it comes to hiring someone to repair your computer or scanner, especially if you’ve never used them before. The Digi Group brings you peace of mind by having every one of our technicians go through extensive training and certification for all of our offerings. They know exactly what to look for and what the common causes of device issues are, greatly reducing the time it takes to get you back up and running.
Lastly, one of the best benefits of managed services is that whenever problems arise, your day continues interrupted. As a business owner, your to-do list is never ending and your time is invaluable. Your focus should be solely on your business and your clients, and that’s what we offer you: a full-service repair and service team on call, only charging for what you use, and handing every aspect of your devices for you.
Dedicated to Your Success
At The Digi Group, we’re committed to partnering with you and not only ensuring your business is running smoothly, but that you’re also equipped with the tools you need to grow. We are a leading business equipment solution company that is partnered with Xerox, HP, Brother, and Samsung in order to provide you with the best brand name devices on the market. Since 2000, we’ve been providing outstanding support and service to businesses across Oklahoma and would love to do the same with you. Call us at 405-603-3545 or send us a message online to learn more about how we can help your business thrive.